Contact Support

Overview

If you need assistance with your BeatMantra account, purchases, storefront or technical issues, our support team is here to help. The more information you provide, the faster we can investigate your request.

Contact Support

Before contacting support, check the Help Center to see if your question has already been answered.

Common Support Topics

• Account access.
• Payments and payouts.
• Orders and downloads.
• Beat uploads.
• Subscription questions.
• Technical issues.

Information to Include

• Your BeatMantra username.
• Email address associated with your account.
• Order ID (if applicable).
• Screenshots of the issue.
• A detailed description of what happened.

Please do not include passwords, payment card numbers or other sensitive information in your support request.

Before Contacting Support

• Refresh the page and try again.
• Clear your browser cache.
• Try another browser or device.
• Check your internet connection.
• Review the relevant Help Center article.

Response Times

Support requests are reviewed in the order they are received. Complex technical issues may require additional investigation before a response is provided.

Best Practices

• Describe the problem clearly.
• Include screenshots whenever possible.
• Provide order numbers for purchase-related issues.
• Reply to the same support conversation for updates.
• Check your email regularly for responses.

Common Questions

• Most issues can be resolved by providing complete information.
• Technical investigations may require additional time.
• You will receive updates through your registered email address.